Making Spaces Safer: A Guide to Giving Harassment the Boot Wherever You Work, Play, and Gather | 
While definitely focused on entertainment venues, there are some good tips for anyone whose business has a public-facing aspect - or who runs a meet-up group.
I‘m resting today, since I fell a lot this weekend and I ache everywhere. It‘s too bad I‘m having trouble concentrating, because I could probably have finished this slim volume by now!