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When Ann Patchett says a book is good, I listen. This #NewRelease, written by an Obama technology deputy, looks at the gulf between how government delivers online services & how technology experts could be used to streamline it. Many times coders came up against risk-averse bureaucrats that wanted exact information versus the user-first systems that consumers expect. She shares examples of change from the VA and unemployment benefits among others.
Ruthiella OMG, I use a few government websites for work and they are clunky! 10mo
sarahbarnes I JUST heard a story about this book on the radio today and I need to read it. I don‘t read much NF but this sounds really relevant to my job and I‘m very intrigued. 10mo
BarbaraBB Interesting! 10mo
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Cinfhen I love Ann too but this really doesn‘t seem like my jam…AT ALL 10mo
Megabooks @Ruthiella yes!! She talks about some recent successes though like covidtests.gov 👍🏻 10mo
Megabooks @sarahbarnes it was very interesting! If it relates to your job, I‘d check it out. 👍🏻 10mo
Megabooks @BarbaraBB it was! 10mo
Megabooks @Cinfhen not one I‘d pick for you, but it was quite cool for me! 💜 10mo
Cinfhen I‘m glad you enjoyed it xx 10mo