so-so
I read the 1st 1/2 of the book prior to hearing Stuart Knight speak and I had a difficult time feeling like he was genuine more like someone trying to sound hip & cool. I read the second 1/2 after hearing him speak on this subject & I realized that he wrote in his voice. There were some good points about types of questions to ask to have powerful conversations but overall it was very repetitive. Not sure I would have read this if not for work.