This was quite good. Written by a journalist but super grounded in a whole bunch of social science research. I like the framing of first showing how bias works and then examining some bias-countering practices that have actually worked in areas like education, policing, the workplace, and healthcare. I read this via audio and highlighted key passages in an ARC that I was fortunate enough to receive from #LibraryThing. The author ⬇️⬇️