The difference between listening and pretending to listen, I discovered, is enormous. One is fluid, the other is rigid. One is alive, the other is stuffed. Eventually, I found a #radical way of thinking about listening. Real listening is a willingness to let the other person change you. When I‘m willing to let them change me, something happens between us that‘s more interesting than a pair of dueling monologues.” #QuotsySept19
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