Overall, this was a decent piece of writing. It captured very vividly the experiences and struggles of frontline NHS staff and brought the horrors of COVID to life.
I felt there was a bit too much emphasis on the political side of things, without the in depth, balanced analysis required to make it well-argued polemic, but the human side of these stories was very moving.
I expected a bit more breadth in the case studies, but it still gets: ⭐⭐⭐⭐