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A classic book updated for the digital age. My favorite chapters:
Listen Longer
Leave Others a Little Better
Never say, "You're Wrong"
Surrender the Credit
In Listen Longer, this is profound - ask 15 questions per day. Five for family, five for co-workers, and five on social media. Read posts closely, reply with questions and genuine care. You‘ll connect and stay connected on common ground.
I got this audiobook on #SkipTheLine via #Libby.