LitsyTroubleshooting

Post from Loranne of LT on GR group at approx 1130am EST:

“...we think we‘ve got it figured out! It‘s not a DNS issue after all (though it certainly looked like it)—there‘s something in our configuration at our facility (where our servers live), either an issue with our ISP or on our end. Our technical staff are working hard at sorting this out right now. I‘ll post any updates as I have them!”

Feel free to repost! #LitsyTroubleshooting

CoffeeK8, Cinfhen, Jerdencon, BarbaraTheBibliophage, emilyhaldi, LitsyHappenings

emilyhaldi 👏🏻👏🏻👏🏻 7y

BarbaraTheBibliophage Thanks for the tag! Crossing my fingers!! 7y

TheBookgeekFrau @BarbaraTheBibliophage 🤞🤞🤞🤞😊 7y

See All 7 Comments

Jerdencon I am so hoping this is it! 7y

TheBookgeekFrau @Jerdencon Well, identifying the problem ‘is‘ half the battle 🤞😊 7y

Cinfhen Thanks for sharing!!! Hoping the issue is resolved!!!!🤞🏼🤞🏼😘 7y

TheBookgeekFrau @Cinfhen 💕🤞 7y

24 likes7 comments

TheBookgeekFrau

Help is on the Way! | Sonia Sander

Thank you to @BarbaraTheBibliophage for posting this! #LitsyTroubleshooting

BarbaraTheBibliophage I know you‘ve had a rough time of this change. It really seems like the LT crew is committed to fixing everything. Hopefully soon! 7y

TheBookgeekFrau @BarbaraTheBibliophage The rough part was seeing that it was working for so many and thinking the issue was on my end; but all the feedback and updates are reassuring. Thank you for all the updates you‘ve been posting, I no longer feel stymied by this technology I don‘t understand😊 7y

31 likes2 comments

LitsyWelcomeWagon

Technical Difficulties: African-American Notes on the State of the Union | June Jordan

New Littens...if you‘re experiencing issues with Litsy post-update, please read @TimSpalding ‘s troubleshooting post (you don‘t need a Facebook account to access it): https://www.facebook.com/groups/OnwardLitsy/permalink/189794195137328/

#LitsyNews #LitsyHowTo #LitsyTroubleshooting #LitsyIT

Alwaysbeenaloverofbooks, Jess7, BookaholicNatty

32 likes

Bklover

Technical Difficulties: African-American Notes on the State of the Union | June Jordan

Hi Littens! If any of you are having problems with Litsy since the update, check @TimSpalding ‘s post for troubleshooting steps. This has also been posted on Facebook. #LitsyNews. #LitsyTroubleshooting

Here is a link to the post. You don‘t need to be on Facebook to see it:
Www.facebook.com/groups/onwardlitsy/permalink/189794195137328

kgriffith, Litsy

Jess7 🤗🤗 7y

59 likes1 comment

TheBookgeekFrau

Waiting Game | Diana Hamilton

Update to the WiFi Saga:
Just got an email back from @TimSpalding
regarding the troubleshooting failures on my iPhone. Since turning phone on and off, resetting router/modem, airplane mode, etc hasn‘t worked I have a DNS issue and just have to wait out old cached data to clear my ISP 😕

#LitsyTroubleshooting

emilyhaldi Ugh, I don't even know what that last part means!! And I'm in the same boat as you 👎🏻 7y

Cinfhen What does that mean in dinosaur language?!?!?! 😜 🦕🦖 sounds super annoying @Jerdencon this might affect you too..... 7y

TheBookgeekFrau @Emilyhaldi @Cinfhen Basically it means just keep checking and eventually it will work😑 Apparently, Internet address store web info, i.e., web addresses, to make loading stuff faster and it clears itself of old info every so often. Right now the old litsy web address is still being used and we have to wait til it gets dumped 7y

See All 12 Comments

Jas16 That is so frustrating. Sorry. 7y

TheBookgeekFrau @Jas16 It is! but thanks😊 7y

Jerdencon I'm there with you... 7y

TheBookgeekFrau @Jerdencon I‘m in good company then 😁 7y

peacegypsy Hang in there! It‘s so fun to read your comments. 😊 7y

Cinfhen Oh man! Thanks for explaining...now for the waiting.....sending good vibes your way 7y

TheBookgeekFrau @peacegypsy Thank you😁 I‘m trying to be in good humor over something I can‘t control, but I want to post book porn damn it 🙇‍♀️ 7y

TheBookgeekFrau @Cinfhen You‘re welcome😊 and good vibes back at ya🙏 Technology tho🤯 7y

OrangeMooseReads 🤞🏽 it clears quick. That has got to be frustrating. 7y

25 likes12 comments

BarbaraTheBibliophage

Technical Difficulties: African-American Notes on the State of the Union | June Jordan

Having troubles with Litsy since the server switch? Or know someone else who is? There‘s a post under the hashtag #LitsyNews with details on how to troubleshoot. It references some info that‘s on Facebook—you do not need to be on FB to see the suggestions from Tim.

Please repost and share so we can get our community back together again! #LitsyTroubleshooting #LitsyHowTo

Jess7 Thanks for sharing @BarbaraTheBibliophage 7y

CouronneDhiver @Cinfhen 7y

BarbaraTheBibliophage @Jess7 My pleasure—although I wish it wasn‘t happening! 7y

See All 11 Comments

Cinfhen Thanks @BarbaraTheBibliophage @CouronneDhiver 😘😘I‘m waiting until I‘m back home to see if this Litsy thing is just a temporary problem...I did screenshot this post just in case🙄 7y

BarbaraTheBibliophage @Cinfhen It HAS to be temporary...it just has to be! 7y

Jerdencon @BarbaraTheBibliophage @cinfhen I am hoping too. I keep unplugging the router and restarting the phone to see if it works but nothing yet. 7y

Cinfhen I‘m so sorry @Jerdencon 😢😢😢I‘m hoping my issue is because I‘m not on my regular provider and I‘m experiencing other issues with cell service... @BarbaraTheBibliophage 7y

BarbaraTheBibliophage @Jerdencon Ohmigosh. I can‘t imagine how frustrating that must be. My heart is heavy with this migration. It‘s the kind of thing I was afraid of when the sale was announced. @Cinfhen 7y

Mdargusch I‘m just annoyed that I need to do any of this. 7y

BarbaraTheBibliophage @Mdargusch I know. Thing is, it‘s really just part of how the Internet works. It‘s not LT‘s fault. But, ugh. So frustrating! 7y

Cinfhen I‘m with u @Mdargusch I‘m not good when it comes to “technical stuff” - it leaves me super flustered!!!! 7y

78 likes11 comments

Alwaysbeenaloverofbooks

Technical Difficulties: African-American Notes on the State of the Union | June Jordan

Repost from @Jess7
Hi Littens!! If any of you are having ongoing issues with #Litsy since the update, checkout Tim Spalding‘s new post for troubleshooting steps. He has also posted this on Facebook. #LitsyNews #LitsyHowTo #LitsyTroubleshooting

Reposted for Tim: You do not need a Facebook account to view. The url is https://www.facebook.com/groups/OnwardLitsy/permalink/189794195137328/

kgriffith, TimSpalding

Jess7 Thanks!! 🤗🤗 7y

Karkar I actually tried all these things except the DNS and none of it works. I flip between WiFi for everything but Litsy and flip off WiFi to do Litsy. It sucks!!! 7y

61 likes2 comments

Jess7

Technical Difficulties: African-American Notes on the State of the Union | June Jordan

Hi Littens!! If any of you are having ongoing issues with #Litsy since the update, checkout Tim Spalding‘s new post for troubleshooting steps. He has also posted this on Facebook. #LitsyNews #LitsyHowTo #LitsyTroubleshooting

Reposted for Tim: You do not need a Facebook account to view. The url is https://www.facebook.com/groups/OnwardLitsy/permalink/189794195137328/

kgriffith, Litsy, TimSpalding

TimSpalding The url is https://www.facebook.com/groups/OnwardLitsy/permalink/189794195137328/ 7y

JoScho Hopefully this will be able to help some people still struggling. 7y

Jess7
@LitsyHappenings @MrBook @britt_brooke @Avanders @LibrarianRyan @RaimeyGallant @LitsyWelcomeWagon @Tiffy_Reads @Chelleo @BookaholicNatty @Alwaysbeenaloverofbooks @BarbaraTheBibliophage @Kalalalatja @Cinfhen @maich @TheLibrarian @Bklover @JoeStalksBeck @Pamwurtzler #LitsyWelcomeWagon @Captivatedbybooks @julesG @TrishB 7y

See All 13 Comments

Jess7 Please repost if you want with the #LitsyNews hashtag so people can link back to Tim‘s original post. @JoScho 7y

BarbaraTheBibliophage I shared it! 7y

lorannen @Jess7 thanks! Sorry I missed the tag at first. 7y

Jess7 No worries @lorannen I just think that‘s the hashtag that we‘ve been using for updates from Litsy or any of you regarding #LitsyNews or issues etc! Thanks for reposting! 7y

Jess7 @BarbaraTheBibliophage thank you!! 7y

BarbaraTheBibliophage @Jess7 Thank you for getting the word out. I feel lucky my connection‘s been so good. 7y

Cinfhen Thanks for sharing @Jess7 7y

Jess7 You‘re welcome @Cinfhen - please share with the #LitsyNews hashtag 🤗 to get the word out 7y

Bklover Thanks @jess7! I‘ll repost with #LitsyNews hashtag! (edited) 7y

Jess7 Awesome @Bklover - thanks! 7y

87 likes13 comments

TimSpalding

Untitled | Unknown

A user requested I post the directions for those who are having problems. Unfortunately there isn‘t enough space to post the full image or the full text. But here is the link. It‘s on Facebook but it‘s public—you don‘t need to have a Facebook account to see it.

https://www.facebook.com/groups/OnwardLitsy/permalink/189794195137328/

Jess7 Thanks Tim! - we will share this to spread the word! #LitsyHappenings @litsyhappenings #LitsyNews #LitsyHelp #LitsyTroubleshooting (edited) 7y

31 likes1 comment

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